Myrnam Council

Council Appointments to Committees

How to Bring Forward Information, Issues, Concerns, or Requests

Resident Complaint, Concern, or Service Request Procedures

If you have a complaint, concern, or service request regarding municipal operations (e.g., roads, snow removal, utilities, property standards, noise, or other local issues), please follow these steps:

1. Contact the Village Office to report the issue:
   • Phone: 780-366-3910
   • Email: admin@myrnam.ca
   • In Person: 5007 – 50 Street, Myrnam
2. Clearly describe the issue, its location, and any supporting details or photos (if applicable).
3. The CAO or Public Works Foreman will review the concern and assign it for follow-up.
4. You will receive a response outlining how the matter will be addressed, or an explanation if it falls outside municipal jurisdiction.
5. If you are not satisfied with the administrative response, you may submit your concern in writing to Village Council for information or consideration, following the procedures outlined below.

---

Providing Council with Information Only

If you have an issue, comment, or piece of information you wish to share with Village Council for their awareness (with no formal action requested), please submit it in writing, addressed to Village Council:

Drop Off: 5007 – 50 Street, Myrnam, Alberta
Mail: Box 278, Myrnam, Alberta, T0B 3K0
Email: cao@myrnam.ca

Submissions must be made by 12:00 noon on the Tuesday before a Regular Council meeting. Regular meetings are scheduled for the third Tuesday of each month.

---

Providing Council with Issues for Formal Consideration

If you wish Council to formally review or respond to a matter, please submit your written request to the attention of Village Council by 12:00 noon on the Tuesday before a Regular Council Meeting.
Regular meetings are typically held on the third Tuesday of each month.

Submissions received after this deadline will be added to the next available agenda.

---

Presenting to Council in Person

There are two ways to speak directly to Council at a meeting: during Open Forum or as a Delegation.

Open Forum

Members of the public are welcome to speak during the Open Forum portion of each Regular Council Meeting.

• Each speaker has up to two (2) minutes to address Council on matters relevant to municipal government.
• Comments or questions raised may or may not result in Council action.
• After speaking, a Councillor may ask you or the CAO questions for clarification through the Mayor or presiding officer, but no debate will occur at that time.

Delegation

To appear as a Delegation, please:

1. Complete a Delegation Request Form, summarizing your topic and any specific requests.
2. Include any relevant documents.
3. Submit the form to the Chief Administrative Officer (CAO).

The CAO will review your request and may either:

• Approve the delegation and schedule it for an upcoming meeting, or
• Decline the request if it lacks sufficient information or falls outside Council’s jurisdiction.

Delegations are asked to keep presentations to ten (10) minutes or less.
Following your presentation, Council may ask brief questions for clarification. You will be advised of the outcome after the meeting.

---

For further details, please contact the CAO at:
780-366-3910 | cao@myrnam.ca